| Canon e18 and now the Lens Error - experiences | back to main page |
| hello, thank you for taking the time to fill out this form. I am trying to put together an accurate list of people who have experienced the e18 error and on what cameras.
there are a lot of stories out there, and having them all in one place will be a valuable resource. I have no affiliation with Canon or any other camera manufacturer, I *used* to be a customer myself. You can read my story here. thank you, skot. Update: I have heard that Canon has changed the name of the error on newer cameras from E18 to simply "Lens Error" or "Lens Error, Restart Camera". It is believed that this is very similar to the E18 error. Please let us know if you are having this error. please see this sites privacy policy on how your info will be used and stored. * Please, we are looking for cases where E18 has occurred due to no fault of the owner. Please do not post if the camera has been abused. thank you. |
| meagan - 02.08.2010 | N/A |
|
I bought a D10 in January 2009 (one month ago) I used the camera on my trip to mexico, maybe 3 times underwater. Suddenly it has stopped working. I get the "lens error, restart camers" message eveytime I try to turn it on | |
| matthew - 02.08.2010 | Powershot SX100 IS |
| purchased december. been in storage until now. not used and in box. put batteries in, and tried to turn on. get lens error message instead. | |
| yvi - 02.08.2010 | Powershot A470 |
|
i have a 5mos old cam has not been dropped or abused.2 days ago, while taking pictures it went off by itself and its lens wont retract.it wont turn on. i waited for about ten minutes, remove the battery and the memory card then turned it on and its back. a few hours ago, same thing happened, it turned off and its lens still out. but my first solution wasn't effective anymore..tsktsk can anyone help me? can this still be solve? | |
| fotso - 02.08.2010 | SD1100 / Digital IXUS 80 |
| when you start the camera , lens will not retract and we have a message "lens error restart"on the bottom of the left corner of the screen | |
| Dale Johnson - 02.08.2010 | Powershot S5 IS |
| Camera is about 2 years old and has not been dropped. Lens will not retract fully and indicates "lens error. restart camera". | |
| kristine santos - 02.07.2010 | Powershot D10 |
| i just bought this last december 2009. it happened for no apparent reason. i didn't drop it or anything. | |
| tim Erzenjak - 02.07.2010 | N/A |
|
My camera is an IXUS v2, old model but boy, it takes pretty good pictures. I was at a party last night and had the camera in my pocket. I took a few shots and vids but at some point it wouldn't start up, lens didn't retract and instead got an E18 message on the bottom of the left cornenr of the screen. | |
| Jon Skandsen - 02.07.2010 | Powershot G9 |
|
2,5 years old, suddenly stopped working. "Lens error. Restart camera." Lens will not retract. | |
| Jack - 02.07.2010 | N/A |
| User at fault. Dropped the camera from about 4 feet above the ground while the lens was extended. | |
| jeff harlan - 02.07.2010 | SD1100 / Digital IXUS 80 |
| purchased the camera last december (2008) to replace a previous canon power shot with the same issue. (the former had actually been dropped.) not sure what we're going to do yet, but thinking maybe our next camera won't be a canon. | |
| Mike Crane - 02.07.2010 | Powershot G9 |
|
Bought my camera from a UK website in early 2008, that was really a US one selling grey imports..two days into a motorcycle trip I got the lens restart error. No warranty, and 10 more days of holiday to go. Bought another G9 when I got back home, worked fine until a thief pinched the bum bag off the motorcycle last August 2009. It was thrown from a car window, less credit cards and cash, the G9 now has a lens error and bashed outer case (no surprise) but the Canon Ixus 860 works fine. Last night I successfully replaced the lens assembly to my first G9, and I'll be buying a bigger padded case! | |
| susan sayer - 02.06.2010 | SD1000 / Digital IXUS 70 |
| happened for no apparent reason | |
| Boris - 02.06.2010 | Powershot S2 IS |
| I've had the camera for about 4 years now... and this e18 error just happened about 3 weeks ago. The camera will start as normal, the lens extends out... but then I get a couple of beep-beeps, "e18" on the lcd, and then nothing. Sometimes I hear the "gears" of the lens trying to retract, but it sounds like they are grinding!!! | |
| jaz - 02.06.2010 | Powershot SX110 IS |
|
i didnt do anything bad with this cam. i and my friends had some pictures an hour ago. and when i switched it on to be uploaded in my pc, all ive got is an error that says "lens error restart camera". im so disappointed since it's only been four months ago that i bought it on credit! havent fully pay it!!! what is canon doing about this? what should consumers do with this kind of cam? what is the best thing to do? thanks, jaz | |
| Girish - 02.06.2010 | Powershot SX100 IS |
|
I am using this Camera (SX10 IS) from past 9 months only today I got the error message in screen like "LENS ERROR Restart Camera" If you have any suggestion please let me know. Thanks In Advance. | |
| john - 02.06.2010 | SD800 / Digital IXUS 850 |
| Heard a little grind in gears and then the lens would not retract. Camera is about 3 years old and well taken care of. | |
| Brian - 02.05.2010 | Other |
| I've had the SX1 for about 5 months - haven't used it in about a month, and then tonight when I turned it on, I got the "Lens error, Restart Camera" message. Agian, I haven't used the camera too much recently. Bought it from Amazon via marketplace at 6ave. Last time I do that. Any thoughts as to a fix? | |
| Joe - 02.05.2010 | SD30 / Digital IXUS i Zoom |
| This is my second izoom to do this, should have learnt my lesson the first time, but didnt read reviews like these so got another one. Really mad now. haven't got the money to keep buy camera's | |
| Steve W. - 02.05.2010 | Powershot S3 IS |
|
Turned on the S3IS and the lens extended half way before getting a "Lens Error" display. When turning it on, the lens moves back and forth several times and then I get the error message again. Same basic story as everyone else, I suppose. This camera has never been to a beach, and I regularly cleaned it. | |
| Bart Lewis - 02.05.2010 | SD1200 / Digital IXUS 95 |
| Lens protector fails to open, sent camera to Canon under warranty and they replied that it had gotten wet. As far as I know this camera has never gotten wet...I think they didn't want to deal with it since it is a known defect/problem and warranty repair would be out of their pocket. They did offer to sell me a refurbished one, but I said forget it. | |
| 8pix - 02.05.2010 | Powershot S5 IS |
|
Purchased November 2007. It's first day of shooting was in a snowstorm. Korea is a cold moist country. Never had problems before. It's been to several other countries, used in many conditions. It slowed, then stopped working on a cold, clear day. It would come on and operate as long as I didn't adjust the zoom. Then, after a few of those, it wouldn't come on at all. That was two weeks ago. No clicks, or snapping or grinding to indicate anything as broken. It simply refuses to budge. Very annoyed and disappointed that Canon gave me only two options: pay $300 to fix it or toss it. Secures their bottom line, though, doesn't it? I was debating between Canon and Nikon for my DSLR buy. Guess who wins? | |
| Todd - 02.04.2010 | Powershot D10 |
|
Lens Error, Restart Camera whats up with that? | |
| Jane - 02.04.2010 | Powershot A480 |
| Purchased via amazon.com in June 2009 to use on a trip to Ireland in Sept. Used it a few times before the trip and then 1 week into my trip, the lens started malfunctioning. the good news: I wrote to Amazon recently and they agreed to accept the return of the camera and refund my money! Yay, Amazon.com! | |
| raquel sumayang - 02.04.2010 | Powershot A470 |
| it was our fiesta here in our town i took pictures and videos when suddenly the lens don't open and nothing to display but all black... | |
| DianaK - 02.03.2010 | Other |
|
Powershot SX10 IS Camera has been back to Canon after repair, but the lens error has recurred. It's a bit random when it happens. The camera is 9 months old. | |
| Richmond Roy - 02.03.2010 | Powershot S90 |
| The camera was working great over a 3 week period. Great colors, controls and features. While on vacation it suddenly stopped working. Ironically, this is the first camera that I religiously put into a case between pictures. Others have been casually popped into pants pockets where keys, lint or other objects may be a problem. Yet I never had a problem like this one. | |
| bondryan - 02.03.2010 | SD30 / Digital IXUS i Zoom |
| my story | |
| Pete - 02.02.2010 | Powershot SX200 IS |
| Brand new camera on 4 Jan 2010. After 3 weeks of use, the "lens error" message came up!!! My holiday is ruined. | |
| katie lloyd - 02.02.2010 | Other |
|
IXUS 80 IS I bought its on Boxing day and this error happened after 26 days, the lens is stuck out and the screen says lens error. My camera also has no serial number. I bought it from a shop in melbourne and am taking it back today to see what they say. Its now after the 28 day period so they might not give me a refund! | |
| Lisa - 02.02.2010 | Other |
| I bought the Canon Powershot SX20IS used it for one day. The next time, I used it go the "lens error, restart camera". Shuts itself off, and I can't get it to do anything--not impressed with this!! | |
| David Perry - 02.02.2010 | SD850 / Digital IXUS 950 |
| Just showed up as an error. | |
| Michael Chacon - 02.01.2010 | Powershot A520 |
| Our A520 will not extend the lens on startup, and gives the "lens error, restart camera" message. | |
| milan gandhi - 02.01.2010 | Powershot A580 |
| all of a sudden it started to show the error "lens error, restart camera"...i was stuck on a family vacation without a cam... | |
| jw - 02.01.2010 | Powershot SX200 IS |
|
Had a great day of shooting. Was ready to take another pic and "lens error, restart camera". First day of a 14 day trip out of the country. I keep the camera in a padded case when not in my hand. | |
| Hoogwaard - 02.01.2010 | SD1200 / Digital IXUS 95 |
| Lens not retracting, "Lens error, restart camera" | |
| iam - 01.31.2010 | Powershot A470 |
| just stopped retracting.... replaced small flat battery, worked about 5 uses then error stuck open again. | |
| rob - 01.31.2010 | Powershot A590 |
|
I have had an A590 since last Christmas. It worked fine yesterday, today I received a lens error message. | |
| Svilen - 01.31.2010 | Powershot D10 |
| Bought it for Christmas. started getting the error within the first month and after only a couple of days of significant use (4rth day on a Carribean vacation). Camera was taken extremely good care of. The error would go away if I leave the camera off for a bit. | |
| Steve - 01.30.2010 | SD870 / Digital IXUS 860 |
|
Canon SD870IS lens wont retract. HELP Got Restart error message so i followed instructions and it still wont retract. The rectangular lens apeture area is about 20 degreees tilted | |
| Cindy J - 01.30.2010 | Powershot A480 |
| This camera is the worst. i used like five days ago is was working fine. Now it says lens error. What the hell you would think they would have fixed the problem already but they dont care. NEVER TRUST CANON EVER PLEASE RUN AWAY FROM THE CANON. YOU WASTE MONEY FOR NO REASON. JUST STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!! | |
| Eric Sanford - 01.30.2010 | Powershot SX200 IS |
| For no reason what so ever the camera just doesn't work. It has been treated like a baby since purchased. It just reads, "lens error, restart camera". Very disappointed. Will not buy another Canon. | |
| matt - 01.30.2010 | SD780 / Digital IXUS 100 |
| none | |
| Heather - 01.30.2010 | SD780 / Digital IXUS 100 |
| I have had this camera since 7/09 only used rarely mainly to video. just started getting error for no reason. Still looks brand new. | |
| Jamie - 01.30.2010 | Powershot S3 IS |
| I went to take a picture with my camera and when the lens was trying to focus it started to make a clicking noise. Once that started, it changed to lens error, restart camera. Restarting does not change anything. I've taken the batteries out and still nothing. Very annoying! | |
| vibhav - 01.30.2010 | SD750 / Digital IXUS 75 |
| hi sir my canon ixus 75 camera suck out and the massage display on screen lens error camera restart | |
| David Adams - 01.29.2010 | SD900 / Digital IXUS 900 |
| Used my camera at New Years no problem, tried to use it 3 weeks later and all it comes up with it 'Lens error, restart camera'. This is my third digital canon elph. I was impressed with the camera's until now. This model is the Power Shot SD900 Digital Elph. | |
| keziah gratrix - 01.29.2010 | Powershot A480 |
| h | |
| Doris Simpson - 01.29.2010 | SD770 / Digital IXUS 85 |
|
I love this camera, but this sucks! Help! -Doris, VA | |
| D - 01.29.2010 | Powershot S3 IS |
| No abuse no dust at my child's concert I was using the video mode the first session it worked fine. Then during the second session it just shut down giving "lense error, restart camera". Changed batteries nothing. Now Canon wants me to pay $150 to repair a $350 camera that gives results like a $100 point and shoot. I am going back to Fuji! | |
| Oleg - 01.29.2010 | SD770 / Digital IXUS 85 |
| Hello. Help please. At me the following problem: now winter, left on the nature, the device has fallen during snow. Since then joins only on reproduction, while translating on a filming mode - the dark display and writes Е16! Our service could not understand with the reason, only have cleaned and have dried up a payment. = ((help who than can council!!! In advance thanks! I apologise for the English. | |
| Sky - 01.29.2010 | Powershot S2 IS |
| Uneventful - just quit one day, giving E18 error while making little clicking noises as if trying to extend the lens. No harsh environment or other abuse. | |
| IAN - 01.29.2010 | Powershot A480 |
| PUT CAMERA IN POCKET TURNED IT ON AND THEN GOT ERROR. HAD CAMERA FOR 3 MONTHSLOW USE.... | |
| Matt - 01.28.2010 | Powershot A2000 IS |
| Battery was almost dead, heard the lense struggling to go out when I turned it on; wouldn't go back in. Changed batteries, didn't work, and here I am. | |
| nancy - 01.28.2010 | Powershot A2000 IS |
| all of a sudden got the lense error. never abused | |
| ewa makarewicz - 01.28.2010 | Powershot A710 IS |
| going to france in a week, and seeing this mesage is a hock cuz i cant afford a new camera at the moment! how do i fix this???? | |
| Susan J - 01.28.2010 | Other |
| Had the camera for just over a month. Never dropped or abused. Turned it on this morning to check battery life. Worked fine. Tried to turn it off - lens error message. Found this website. Feeling abused by Canon! I have an S-90. | |
| Patricia W. - 01.27.2010 | Powershot A1000 IS |
| I used to love Canons but have been having problems of late. My last one developed "snow" and lines on the videos (and eventually photos) and my new one - a Powershot A1000 IS has developed the lens error after less than a year. It has never been ill-treated. I am not impressed. | |
| koh - 01.27.2010 | SD1200 / Digital IXUS 95 |
| all of a sudden got the lense error. never abused. | |
| koh - 01.27.2010 | SD1200 / Digital IXUS 95 |
| all of a sudden got the lense error. never abused. | |
| Alicia - 01.27.2010 | SD1200 / Digital IXUS 95 |
| "Lens error" 3 months after purchase :( Does not work at all. | |
| Fiona Carmen Winston-Seales - 01.27.2010 | Powershot SX110 IS |
| Battery died, lens did not retract fully. When batteries were recharged, Lens error, restart camera...came up | |
| Bob Mc - 01.27.2010 | SD750 / Digital IXUS 75 |
| Lens stuck out. Error message "Lens error, restart camera. | |
| Jack - 01.26.2010 | Other |
|
PowerShot SX1 IS I bought this camera 5 months ago, I went to use it this weekend and when I turned it on, the lens opened halfway and I received an error 'Lens error, restart camera'. | |
| Michael Dance - 01.26.2010 | SD870 / Digital IXUS 860 |
|
The camera turned on while in the case, and has not been able to recorrect itself. The lens does not retract fully and will not return into the camera unless a slight pressure is applied to the lens. I checked with a repair and was told that it will cost $60-$100 just to get a quote to fix the problem, and that the repair may cost about half the value of the camera. This is my second canon, and have been pretty satisfied for the most part, I am not happy at all with how something so trivial has put my camera out of commission... I have a family reunion next weekend, and don't like the prospect of being without my camera | |
| Justin - 01.26.2010 | Powershot SX200 IS |
| dumb dumb...havent had it more than 3 months. | |
| Tracy - 01.26.2010 | SD850 / Digital IXUS 950 |
| I bought the D850 IS soon as it was on the market, and have now had it a few years with moderate use and no issues. My son fell and hit the ground with it in his hand, it obviously took a blow. picture is all blur w/o zoom. very small zoom, almost clear image. More zoom has rough clicking sounds then lens error. | |
| Jane Donaghey - 01.26.2010 | Powershot A560 |
| I had no idea so many have had similar problems with Canon. Has anyone sent their camera for repair? What was the result? I hate to just throw away this camera. | |
| Deb Donaghey - 01.26.2010 | SD450 / Digital IXUS 55 |
| Canon SD 450 ....Went on vacation, camera worked fine for few days then lens froze. Had to buy cheap replacement camera to get pix of holidays. My sister's camera did same thing. I will enter her info too. It's an A560. What is it with Canon. Why haven't they fixed this problem. Wish I'd found this website before we bought our Canon cameras. | |
| Craig - 01.26.2010 | N/A |
| Sorry, I have a Cannon Powershot SD950 IS Digital ELPH | |
| Craig - 01.26.2010 | N/A |
|
Taking pictures all day and in the middle of taking a picture, the camera turned off with the lens extended. There was no bang or drop of the camera. I have two batteries and charged them to see if that was the probelem (not). I am still not sure what or why it happened. | |
| M - 01.26.2010 | Powershot SX120 IS |
| btw its ixus 860IS | |
| M - 01.26.2010 | N/A |
| sometimes would happen when in the case (which cam with the camera) and the power button was hit accidently and the case prevents the lens from coming out and you siply power off power on...that being said, today it just wont come out at all, and the motor works sounding like its trying but the gears have a problem or its stuck or something. Any ideas? | |
| Danko - 01.25.2010 | Powershot D10 |
| I bougth a Canon D10 3 moths ago and get Lens error, restart the camera and is unusable. | |
| Jener - 01.25.2010 | Other |
|
I bougth the Canon SX1 IS 2 months ago, used very few times, and now, 3 weeks aftes last use, I received the fatal message "Lens error, restart camera". I hope the B&H honor the warranty of 1 year to an international buy. | |
| Howie - 01.25.2010 | Powershot SX110 IS |
| Turned on my camera and the lens jambed part way out. | |
| pradyumna - 01.25.2010 | SD790 / Digital IXUS 90 |
|
Cam model : powershot sd790. When the cam switch on Lens error, restart camera message is showing and lens are not closing at all. Please let me know how to solve this problem Thank You. | |
| Elena - 01.25.2010 | SD30 / Digital IXUS i Zoom |
| I have no idea what happened but one day, the lens didn't want to come out and E18 was shown in my screen. My dad bought it for my birthday and even the canon people suggested me to buy a new one but buying a new one with your own money is different than someone giving it to you specially for your birthday.. I think I have to fork out the large sum of money (Malaysian ringgit 431) just to repair it when I can get something way better less than 400. | |
| M. McMichael - 01.25.2010 | Powershot S90 |
|
After less than one month of use I started getting this lens error - restart camera when the lens didn't close correctly. My family member also bought this camera and had the exact same problems within the first week of use!! | |
| ellen wilson - 01.25.2010 | SD750 / Digital IXUS 75 |
| i think my camera may have sand in it, as i took it to the beach today, however i've constantly been having trouble with the message 'lens error restart camera' | |
| Richard - 01.24.2010 | Powershot S50 |
| Just stopped working one day. if i turn it on and off eonugh times(like 100 or more) then it works again for a shoet while. | |
| rodney schwartz - 01.24.2010 | Other |
| PowerShot SX1 IS | |
| Darrin Lloyd - 01.24.2010 | S110 / Digital IXUS V |
| Fantastic camera for its time. Just stopped one day with the E18 error, Now it just rests in my wardrobe to remind me not buy another Canon camera. | |
| Jesko - 01.24.2010 | SD1000 / Digital IXUS 70 |
| lens extended, i took some pictures. when i was done and turned it off, the lens wouldnt slip back in. now it's stuck and it says:"lens error, restart camera" | |
| Marc White - 01.23.2010 | Powershot S90 |
| Starting occurring soon after purchase | |
| Luisa Conesa - 01.23.2010 | Powershot S90 |
| Out of the box, took a few test shots, and then the lens camera error. HELP!!!!! | |
| Marc Rubald - 01.23.2010 | Powershot S90 |
| hi | |
| John Thomas - 01.23.2010 | Powershot SX110 IS |
|
Have had this happen three times so far. The first time (just before we left for a Disney World vacation) we just cycled power several times to fix. Second time the power cycling did not work so filled out warranty repair stuff online and just before shipping the next day I checked it and it worked again. Happened again yesterday. I physically moved the lens around the circumference of the outer housing with lens extended (kind of a jiggle motion maybe), then turned on and it worked again. We are going to go buy a PowerShot G11 today for our main camera and will use this SX110 as a backup device or for extreme conditions. | |
| Torsten Schäfer - 01.23.2010 | SD870 / Digital IXUS 860 |
| Camera is about 1 year old when switching it off the lens didn't zoom in. when I switch it on I get the error message "Objektivfehler: Kamerastart" (German Language) | |
| David Simons - 01.23.2010 | Powershot A480 |
| Very similar to other reports. Got E18 error 2 days after buying the camera for my niece as a birthday present. It "fixed" itself and then 6 months later the E18 error has re-appeared. | |
| Mark Perry - 01.23.2010 | SD770 / Digital IXUS 85 |
| The camera is giving a lens error and it will no longer retract. Of course, it just went out of warranty approximately 2 weeks ago. | |
| carol hairston - 01.22.2010 | Other |
| went to use my camera and i got a lens error and to restart doesn't work used it the night before and was fine a lot of money spent for this kind of problem. | |
| Steve - 01.22.2010 | Powershot TX1 |
| TX1 | |
| Ken Rahaim - 01.22.2010 | Powershot S90 |
| Takes great photos when the lens work. Have only had it for about a month. I'm hoping there's an easy fix for this. | |
| Mathan - 01.22.2010 | Powershot S2 IS |
| There is no visible mistake. The camera makes lot of noise when the lens is trying to zoom in or out and the E18 pops out. Tried all possible ways to clean the camera except opening it. No luck. | |
| Lilly Keigan - 01.22.2010 | Powershot A2000 IS |
| The lense will not pop out and I keep getting the error, I don't know why? | |
| J Thomas - 01.21.2010 | Powershot A480 |
|
After six months of use with no abuse, the camera lens malfunctioned with the "lens error restart camera" message. I was able to gently push the lens back down into the retracted position. It does make a horrible grinding noise when the lens comes out or is retratced. I am lookimg for serial numbers of the a480 which are known to have GOOD build quality, without the lens error. Has anyone come across the serial numbers of GOOD build quality for the a400? | |
| Krishna - 01.21.2010 | Powershot S2 IS |
|
Hello... First of all - thanks to all those who've posted their suggestions. I have a Canon S2 IS camera and I loved using it. However on this fateful day, my camera just touched its bottom into water, while I was trying to cross a small stream. Though immediately I was able to take few pictures, after a while it locked up and the lenses barrel won't move. Few seconds after I switch on, it would give multiple beeps with that dreaded E18 error. Since didn't want to experiment much, I took it to the lone Canon authorized service centre. They kept it for about 4 days and later I was told that the optics has gone and needs a replacement. This would cost me about Rs. 10000 ($200), which is almost 2/3rd of camera cost. Did not want part with that much money, I took it back home, unrepaired (had to pay a nominal charge for opening up investigating the problem) and wanted to try out the options listed down on this page. Viola! One options really worked. I switched it on while holding the "Record" button and the barrel popped out, albeit with a little noise, indicating that some dust would have gone in. Tried few times switching it off and on and now it works as usual. I tried with all photos as well as video shooting and confirmed that all is well! Thank you so much for saving me a big money and did not have to throw away a camera that I owned for long. I wish everyone all the best with their cameras. Best, KK | |
| MelC - 01.21.2010 | Powershot A480 |
| Had may A480 powershot less than 2 months and went away for the weekend and when I got it out to use the Lens error message came up. The lens is stuck out and will not retract. Purchased in Argos who are insistent that I am not entitled to a refund and that they must send it off for repair at my expense because I cannot find the receipt. The only thing I can think of that may have caused this is the very cold weather at the moment but the camera had been in a proper camera case inside my handbag. | |
| Antan - 01.20.2010 | N/A |
|
Have not abused or dropped camera, but there is a slight dent on the lens, so I figure it might have been pressed towards something when carried around in a bag. Anyhow, lense froze when being in extracted position, and hasn't moved since (one and a half year ago, and many tries to startup). This is my third camera, all of which have had lens errors, though this is the only one that might have been subject to an impact. Not buying a camera with an extracting lense again, and certainly not Canon, since they wouldn't have it repaired, whereas Casio took the camera back and fixed it well after warranty period. | |
| Eric - 01.19.2010 | Powershot SX200 IS |
|
Bought my camera from Costco in May of 2009. 90 day return policy is expired. Got "lens error/re-start camera" message on screen. Flash doesn't pop up and there seems to be no sound of camera straining to open lens, which makes me think it may be an electronic function problem, rather than a mechanical problem. I have kept the camera in immaculate condition, because I love (or DID love) its performance. NOTE: I have had SOOOO many purchases from Costco go bad on me that I am fairly well convinced that Costco is a dumping ground for manufacturer's products with issues. I would like to find a website which investigates this. Now I have to find the warranty with Canon and hope it is a one year warranty, otherwise I will be thanking the contributors to this website for helping my case against Canon. Note that this camera has a particularly large lens for a pocket model, with a 12x zoom. I wondered if this had anything to do with the problem, but I found only 37 others on this website with this model. I would suggest making the camera list searchable by categories, like what kind of problem exactly, where purchased, and certainly to be able to find the other cameras like mine, lumped together. Thank you. | |
| Statistics - since Feb. 12, 2006 | |
| Powershot S2 IS: | 477 |
| Powershot A70: | 277 |
| SD450 / Digital IXUS 55: | 257 |
| SD1000 / Digital IXUS 70: | 248 |
| SD550 / Digital IXUS 750: | 238 |
| SD600 / Digital IXUS 60: | 221 |
| Powershot A80: | 219 |
| SD300 / Digital IXUS 40: | 206 |
| SD500 / Digital IXUS 700: | 185 |
| Powershot S80: | 185 |
| Powershot A95: | 179 |
| SD200 / Digital IXUS 30: | 171 |
| Powershot S3 IS: | 168 |
| Powershot A75: | 168 |
| Powershot S400: | 135 |
| SD750 / Digital IXUS 75: | 131 |
| SD850 / Digital IXUS 950: | 131 |
| Powershot A520: | 128 |
| SD400 / Digital IXUS 50: | 124 |
| Powershot SX100 IS: | 122 |
| SD870 / Digital IXUS 860: | 120 |
| SD1100 / Digital IXUS 80: | 118 |
| Powershot A60: | 110 |
| SD900 / Digital IXUS 900: | 109 |
| Powershot A410: | 107 |
| Powershot S410: | 103 |
| Powershot S500: | 102 |
| Powershot A85: | 96 |
| Powershot G9: | 93 |
| S400 / Digital IXUS 400: | 91 |
| Powershot A400: | 91 |
| SD800 / Digital IXUS 850: | 87 |
| Powershot S1 IS: | 83 |
| SD30 / Digital IXUS i Zoom: | 83 |
| Powershot S70: | 80 |
| Powershot A620: | 75 |
| SD100 / Digital IXUS ii: | 70 |
| Powershot S50: | 69 |
| Powershot A610: | 66 |
| Powershot A590: | 65 |
| S500 / Digital IXUS 500: | 63 |
| Powershot A470: | 59 |
| Powershot A560: | 56 |
| Powershot A510: | 56 |
| Powershot A1000 IS: | 55 |
| S410 / Digital IXUS 430: | 52 |
| SD630 / Digital IXUS 65: | 51 |
| S550 / Digital IXUS 750: | 51 |
| Powershot S45: | 51 |
| SD890 / Digital IXUS 970: | 48 |
| S230 / Digital IXUS V3: | 47 |
| Powershot S60: | 46 |
| Powershot A530: | 46 |
| Powershot A570: | 45 |
| SD700 / Digital IXUS 800: | 44 |
| SD770 / Digital IXUS 85: | 42 |
| Powershot SX200 IS: | 42 |
| Powershot A430: | 42 |
| Powershot SX110 IS: | 41 |
| Powershot S5 IS: | 40 |
| S450 / Digital IXUS 55: | 38 |
| SD110 / Digital IXUS iis: | 37 |
| Powershot A480: | 33 |
| S110 / Digital IXUS V: | 33 |
| Powershot A40: | 31 |
| Powershot S30: | 30 |
| Powershot A540: | 30 |
| Powershot TX1: | 30 |
| Powershot D10: | 29 |
| Powershot A2000 IS: | 28 |
| Powershot A460: | 28 |
| Powershot G7: | 27 |
| SD790 / Digital IXUS 90: | 26 |
| Powershot A720: | 26 |
| SD950 / Digital IXUS 960: | 25 |
| Powershot A580: | 25 |
| SD780 / Digital IXUS 100: | 25 |
| Powershot A630: | 24 |
| SD40 / Digital IXUS i7: | 21 |
| SD20 / Digital IXUS i5: | 21 |
| Powershot A550: | 21 |
| Powershot A640: | 20 |
| Powershot S40: | 20 |
| S200 / Digital IXUS V2: | 20 |
| Powershot A420: | 20 |
| Powershot A710 IS: | 18 |
| Powershot S90: | 17 |
| Powershot S20: | 17 |
| Powershot A450: | 16 |
| SD880 / Digital IXUS 870: | 15 |
| SD870: | 15 |
| Powershot S10: | 14 |
| S100 / Digital IXUS: | 14 |
| Powershot A650: | 10 |
| S330 / Digital IXUS 330: | 10 |
| SD1200 / Digital IXUS 95: | 10 |
| SD430 / Digital IXUS Wireless: | 9 |
| S300 / Digital IXUS 300: | 8 |
| Powershot A300: | 8 |
| Powershot A10: | 8 |
| Powershot SX120 IS: | 7 |
| Powershot A20: | 7 |
| Powershot G5: | 7 |
| Powershot G6: | 6 |
| Powershot A5: | 6 |
| Powershot Pro 1: | 6 |
| Powershot A700: | 6 |
| Powershot G3: | 5 |
| Powershot A30: | 5 |
| Powershot A100: | 5 |
| SD960 / Digital IXUS 110: | 5 |
| Powershot G1: | 5 |
| Powershot A1100: | 4 |
| Powershot G2: | 3 |
| SD950: | 3 |
| Powershot G10: | 3 |
| SD940 / Digital IXUS 120: | 2 |
| Powershot A50: | 2 |
| Powershot Pro 90is: | 1 |
| SD200/Digital IXUS 30: | 1 |
| S410/Digital IXUS 430: | 1 |
| SD300 / DigitalIXUS40: | 1 |
| SD600/Digital IXUS 60: | 1 |
| Powershot A200: | 1 |
| SD550/Digital IXUS 750: | 1 |
| S230/Digital IXUS V3: | 1 |
| Powershot A440: | 1 |
| Powershot A5 Zoom: | 1 |
| S500/Digital IXUS 500: | 1 |
| PowerShot SX110 IS: | 1 |
| SD980 / Digital IXUS 200: | 1 |
| SD990 / Digital IXUS 980: | 1 |
| Other: | 212 |
| Errors reported yesterday: | 6 |
| Avg. errors per day: | 5.81 |
| Total errors reported: | 8348 |